Online transportation network giant Uber International C.V has come out to guard itself following claims that a deficiency of internal security let its employees to spy on rides in real-time.
Uber’s former forensic investigator made the statements in a court declaration.
Meanwhile Uber said it had “hundreds of security and privacy experts working around the clock” to protect its data.
The ride hailing company recently settled a case in New York that suspected its “God View” tool was used to observe rides.
“Uber’s lack of security regarding its customer data was resulting in Uber employees being able to track high-profile politicians, celebrities, and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses,” wrote former forensic investigator Ward Spangenberg in his court declaration.
Earlier in 2016 Mr Spangenberg was sacked from Uber and is now taking legal action the company over age discrimination and whistleblower retaliation.
“Uber continues to increase our security investments and many of these efforts, like our multi-factor authentication checks and bug bounty program, have been widely reported,” a spokesman for Uber said in a statement.
“This includes enforcing strict policies and technical controls to limit access to user data to authorised employees solely for purposes of their job responsibilities, and all potential violations are quickly and thoroughly investigated.”
Company’s spokesperson also denied that “all” or “nearly all” Uber’s staffs had access to customer data, with or without approval. “Some teams have never had access to this information,” he said.
Uber International with approximately 40 million monthly active riders worldwide also said that “God View” no longer existed, and it now had an internal tool called “Heaven View”.
Earlier in 2016, Uber International C.V had to pay $20,000 in fines and vowed to reinforce privacy policies in order to settle an investigation by New York’s attorney general.