Social networking platform Twitter Inc. (NYSE:TWTR), in the center of an identity crisis, has finally turned to its millions of users for ideas.

According to reports almost more than six hours on Thursday, company Chief Executive Jack Dorsey tweeted with users about what they expect to see from the social-media service, opening the discussion with, “What’s the most important thing you want to see Twitter Inc. (NYSE:TWTR)improve or create in 2017?”

Meanwhile users replied back in thousands. Mr. Dorsey answered to some of the apprehensions voiced, highlighted the company’s plans and underlining his promise last week to play a more active role in engineering and design decisions at Twitter.

Furthermore, Twitter is learning means to enhance search and organize a user’s timeline of tweets by topic, Mr. Dorsey suggested in tweets. In yesterday’s conversation the most-requested feature, he said, is an edit button to allow users to fix spelling and grammar errors quickly.

Twitter has had a rowdy 2016, with the exodus of several top executives, a scuttled potential acquisition and growing criticism over sloppy abuse policies. Twitter’s stock plunged about 29% this year.

Moreover Twitter Inc. (NYSE:TWTR) powerlessness to make fundamental product changes, has seriously upset many users over the years and limited the service’s charm.

In spite of so many challenges Twitter (NYSE:TWTR) has faced in the recent time the social network has become more relevant than ever, largely because of President-elect Donald Trump’s frequent use of the platform to air his views on subjects from foreign policy to Vanity Fair magazine’s business prospects.